At Rizk Casino, we are committed to providing a safe, fair, and enjoyable gaming experience for all our players. We believe that online gaming should be a fun and entertaining activity, and we encourage responsible gaming practices to ensure that it remains that way.
Our Commitment to Responsible Gaming
We take responsible gaming seriously and implement measures to help our players enjoy their gaming experience while staying in control. Our responsible gaming policies include:
- Tools for setting deposit, loss, and wagering limits
- Time management features to track gaming sessions
- Self-exclusion options for those who need a break
- Access to professional support organizations
- Strict age verification procedures to prevent underage gambling
Keeping Control of Your Gaming
While gaming can be entertaining, it’s important to recognize when it starts affecting other areas of your life. Here are a few tips to ensure responsible gaming:
- Set a budget before you start playing and stick to it
- Never gamble more than you can afford to lose
- Take regular breaks and avoid playing for extended periods
- Never chase losses—each bet is independent of the previous one
- Treat gaming as a form of entertainment, not a way to make money
Self-Exclusion and Account Limits
If you ever feel that gaming is becoming problematic, we offer various tools to help you regain control:
Deposit and Loss Limits
You can set daily, weekly, or monthly deposit and loss limits to manage your spending. These limits can be adjusted at any time, with increases taking 24 hours to process for your protection.
Reality Checks and Session Limits
Our platform allows you to track your playtime through reality check notifications and set session limits to control your gaming duration.
Time-Out and Self-Exclusion
For players who need a break, we offer:
- Cooling-off periods (24 hours to 6 weeks)
- Self-exclusion (6 months or longer)
- Permanent account closure
Once a self-exclusion request is in place, it cannot be reversed until the selected period has ended. During this time, you will not be able to access your account or receive promotional materials.
Protecting Minors
At Rizk Casino, we enforce strict age verification measures to prevent underage gambling. Only players aged 18 and above can access our services. We encourage parents to use content filtering software such as Net Nanny or Cyber Patrol to prevent minors from accessing gaming sites.
Recognizing Problem Gambling
If you or someone you know is experiencing issues with gambling, it’s important to seek help. Common signs of problem gambling include:
- Spending more time and money on gaming than intended
- Borrowing money to gamble
- Neglecting personal and professional responsibilities
- Feeling anxious, guilty, or depressed about gambling
Getting Help and Support
If you need professional assistance, we encourage you to contact the following organizations:
- Gambling Helpline New Zealand – Call 0800 654 655 or visit www.gamblinghelpline.co.nz
- Gamblers Anonymous – Visit www.gamblersanonymous.org.nz
- Problem Gambling Foundation – Visit www.pgf.nz
Contact Us
If you have any questions about responsible gaming or need assistance, please reach out to our support team:
Email: [email protected]
Address: 34 Moray Place, Central Dunedin, Dunedin 9016, New Zealand
At Rizk Casino, we are committed to making gaming safe, fair, and fun. Play responsibly!