At Rizk Casino, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your data in compliance with New Zealand’s Privacy Act 2020 and other applicable laws.
1. Information We Collect
When you use our website (rizknz.com), we may collect the following types of information:
a) Personal Information
- Full name
- Date of birth
- Contact details (email address, phone number, residential address)
- Payment details (credit/debit card, bank account information, e-wallets)
- Government-issued ID (for verification purposes)
b) Account and Gaming Information
- Username and password
- Account transaction history
- Deposit and withdrawal details
- Betting and gaming activity
c) Technical and Usage Data
- IP address
- Browser type and device information
- Cookies and tracking technologies
- Login times and session duration
2. How We Use Your Information
We collect your data for the following purposes:
- Account registration and management
- Processing deposits, withdrawals, and transactions
- Compliance with legal and regulatory obligations (e.g., anti-money laundering laws)
- Preventing fraud and ensuring security
- Providing customer support
- Sending promotions and marketing communications (if you opt in)
- Improving user experience and website performance
3. Sharing Your Information
We may share your information with third parties in the following circumstances:
- Regulatory authorities – To comply with legal obligations
- Payment providers and banks – To process financial transactions
- Fraud prevention agencies – To detect and prevent fraud
- Marketing service providers – To send promotional content (only with consent)
- Technical support and IT service providers – To maintain platform security
We will never sell your personal information to third parties.
4. Data Security Measures
We take appropriate security measures to protect your personal data, including:
- SSL encryption for secure transactions
- Two-factor authentication (2FA) for account security
- Regular system audits and security checks
- Restricted access to sensitive information
5. Your Rights and Choices
As a New Zealand resident, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Withdraw consent for marketing communications
- Request deletion of your account (subject to legal requirements)
- Restrict processing of your information in certain cases
To exercise any of these rights, contact us at [email protected].
6. Cookies and Tracking Technologies
We use cookies to enhance your experience, analyze website traffic, and improve our services. You can manage or disable cookies through your browser settings, but some features may be affected.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies before sharing personal information.
8. Age Restriction
Rizk Casino is strictly for players aged 18 and above. We do not knowingly collect information from minors.
9. Changes to This Privacy Policy
We may update this policy from time to time to reflect legal or operational changes. Any updates will be posted on this page with the revised effective date.
10. Contact Us
If you have any questions about our Privacy Policy or how we handle your data, please contact us:
Email: [email protected]
Address: 34 Moray Place, Central Dunedin, Dunedin 9016, New Zealand
By using rizknz.com, you acknowledge and agree to this Privacy Policy.